At West 2 Jewellers we take great care in packaging your items and ensuring they are delivered to you safely.

Delivery charges are as follows:

All deliveries will require a signature. Please either arrange an address where someone will be in between 9am and 1pm to sign, or contact us to organise a convenient day for delivery. If you are away from the delivery address, the courier will put a card through your door allowing you to re-book or to pick up your order from the Post Office within ONE week.

Please Note: We can only deliver to customers within the UK and Northern Ireland. All orders must be signed for upon receipt.

We reserve the right to charge the full relevant shipping fee to resend your order, if the item is returned to us because you could not accept delivery for any reason. We do not ship to PO Boxes either in the UK or abroad.

Any order errors must be reported within 7 days of date of delivery. If you have not received your order within the time expected, you must notify us within 7 days from ordering. If you notify us after these 7 days, we will not be responsible for its location.